dc.description.abstract | Background: World globalization is a quickly developing phenomenon. Only in Norway by
01.01.2011 it was registered 600 900 immigrants. Nurses at the hospital get more patients
from ethnic minorities than for example 50 years ago. Lack in understanding of cultural
phenomena in nurse‐patient relationship can bring misunderstandings and menace patient’s
safety feeling.
Purpose: This thesis is about intercultural competence of a nurse working at a somatic
hospital. Here I am trying to spotlight on how nurse’s intercultural competence can
contribute to patient’s safety feeling during his stay at a somatic hospital. The objective for
this study is to get a perspective on relationship between a foreign patient and a native
nurse. I try to find out how a minority patient experiences his hospitalization, which factors
have negative effect on his safety feeling and what the nurse should be aware of to prevent
such a situation.
Method: The method used in this project is a literature‐study.
Results and findings: Nurse’s intercultural competence is about having basic knowledge
about patient’s philosophy of life, his values and traditions included her willingness and
ability to perform culturally sensitive care. It is also about respect towards the patient as a
human and individual despite cultural differences. Patient’s experience of being safe will
increase if he feels being seen, heard, understood and accepted how he is and who he is
while hospitalized. Key words: «intercultural competence», «intercultural nursing», «patient
experience», «feel safe». | no_NO |